For every member on check-in our team creates automatically an account for that member.
The e-mail and password are choosen & given on check-in.
If you dont remember your password then you can reset it by clicking here.

For every member on check-in our team creates automatically an account for that member.
The e-mail and password are choosen & given on check-in.

If you dont remember your password then you can reset it by clicking here.
To reset your password you need the email and membership ID.
Membership ID you can find it on your contract.
If you cant find it, you can call our team and ask for your ID.

To report a new Maintenance issue you need:
1. Login
2. Create new Ticket by clicking on the navigation menu on the left side
3. Choose department

4. Describe your issue


5. Done! Your Issue now is reported.
If you have more issue related you can click "Add more".
If you dont have anymore issues from the same department then click "View Ticket"

To report a new Cleaning issue you need:
1. Login
2. Create new Ticket by clicking on the navigation menu on the left side
3. Choose department

4. Describe your issue


5. Done! Your Issue now is reported.
If you have more issue related you can click "Add more".
If you dont have anymore issues from the same department then click "View Ticket"

To report a new Property Management issue/notice you need:
1. Login
2. Create new Ticket by clicking on the navigation menu on the left side
3. Choose department & Category

4. Describe your issue/notice


5. Done! Your Issue now is reported.
If you have more issue related you can click "Add more".
If you dont have anymore issues from the same department then click "View Ticket"

After Login, you will be redirected to the dashboard where you can have quick preview of you tickets/issues.
or On The left navigation you have link to all tickets

You will see a full list of your tickets/issues.

You will also be notified by the notification section on top right corner.


If you still have problems with the platform, contact us here